Sleepwell — emporio memory foam

Address: New Delhi, Delhi, 110017

Website: sleepwellproducts.com

I am extremely disappointed and dissatisfied with after sales service of sleepwell mattresses. I had bought the most expensive range of the memory foam sleepwell mattress, but i was cheated with the product. It was not at all memory foam. I am a user of memory foam vita bed mattress since the year 2007, and very well aware of what a memory foam is.

The reply by the customer care was baseless and ignorant. I had attached my detailed complaint with the email the very next day after delivery was made. Even the representative of their company agreed with my complaint.
But the emails from the customer care just washed off their hands from the complaint.
I will not accept this and fight till this is farely treated. Poor product and poorer customer service.. Don’t want anyone else to through this horrifying experience with sleep-well product.
I will do whatever it takes to get justice. This is ridiculous.
It took me more than a month of mental torture and calling up regularly and following up withe dealers to company... For this baseless reply