Sleepwell — severe back pain

Address:

Faridabad, Haryana, 121003

I bought this mattress 6 months back. This mattress is causing so much of back pain to me and my husband. We were suggested this mattress because it has memory foam and hence it will comfort our back and posture.
But, it actually turned worse for us.
From now onwards i have no trust and sleepwell brand which i used to trust due to brand name.
But if you have a brandname you are also responsible for customers health.

You should return the money back or exchange the mattress with something which doesn't causes back pain.
The mattress in in new condition.
Please revert else you loose a customer.