Sleepycat Mattress — Poor customer care responce

When I am ordering on May 19th, 2022 I noted the product spec it mentioned product has the 100 trial nights on your website.but now I am asking your customer care executive, we don't have the option for return, I am very disappointed,
And I am not getting a proper response from the "Sleepycat" customer service side. I am following the last 10 days but I am not getting any mail also.Please find the below screenshot for your reference.
Note: If you did not have the "100 NIGHT FREE TRAIL" option, please send an Email confirmation it is useful to save my time.
Regards, Your valuable customer.
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