[Resolved]  SMC Insurance Brokers Pvt. Ltd. — Cancellation of policy on account of mis-selling from ICICI Prudential Life Insurance co.

Address: Raigarh, Chhattisgarh

Five (5) policies[protected], 17148681, 17225813, 17269197 &[protected] were mis-sold to me with a combined premium amount of Rs. 6, 26, 700/- PA. Commitment of deposit of amount for ATM machine installation purpose and was security/caution money. Now this is comes into regular policies and ICICI has asking for deposit of renewal premium. Since, I belong to salaried class, it is not possible for me to pay renewals for 7 years and the maturity of 15 years is also too lengthy for me. And I have paid all my savings and have taken credits/loan. You may find whole incident in detailed in next section that I have written step-by-step for your information please.

Therefore, I request you to kindly cancelled these existing policies and refund me my money. I was submitted written complaint/Grievance (No: 63868985, 64152157, 64152218, 64152263 &[protected] to ICICI, Bilaspur Branch, Chhattisgarh on 06.12.2013 (copy attached with letter) with voice recording of conversation (must listen) had with Mr. Sanjiv Bansal / Mr. Ravi Mehta (from SMC). I was requested to convert my policies in “Wealth Builder” policies. But I have received negative response (copy attached with letter) and unsuitable solution form ICICI.
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Aug 14, 2020
Complaint marked as Resolved 
 
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Dear Mr. Deo,

We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance
Dear Mr. Deo,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.

In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

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    Raigarh, Chhattisgarh
    Chhattisgarh
    India
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