I have taken policy ( bharti axa elite advantage) from SMC INSURANCE BROKERS PVT LTD on 1st of aug 2020 and Amount of Instalment Premium Rs. 37800.18 was paid on the same day (i.e. 1 aug 2020). I received the proposal form on 6/08/2020 and welcome kit on 14/08/2020, original policy is yet to be delivered.
And now it's been more than 3 months i am repeatedly requesting mr. Krishan ( former manager ) to cancel this policy because i didn't get any promised befits
1. Cash back of first premium.
2. Travel vouchers and so on
I am getting no response from him whenever i call him his assistant always give an excuse that he is busy in meeting, moreover he is not responding my text on whatsapp. I have send mails to Bharti axa and smc from there also can't seek any help.
I am having all the un-replyed text on whatsapp related to cancellation and recorded audio in which he is mentioning that i will receive a second bond letter after attaching that second bond letter i can return my policy but till now (15- nov-20) i didn't get anything.
Please look into the matter as i am desperately willing to cancel this policy and retrieve my paid premium Was this information helpful? |
Post your Comment