[Resolved]  Smokehouse.co.in — Prepaid order placed 9 days back, no dispatch or update yet

Address: Contact number: +91- 9953372923 Timing: 11am - 6pm All days (Except Sunday) Email ID: [email protected] Address: LGF 29/30, Vijaya Building, Barakhamba Road, Connaught Place,Delhi- 110001

Website: smokehouse.co.in

They acknowledged payment of Rs 8009 but haven’t shipped the order 715330. They gave me courier tracking details on my request but when I check, the courier company says the order hasn’t even been handed over to them.

For the past 9 days smokehouse.co.in have told me over email that I’d receive the order in 2-3 days.

The phone and WhatsApp number mentioned for customer support on their website is useless as nobody responds to calls or messages.
They only responds to emails, that too very rarely and with incorrect updates.