Submit a Complaint
Claimed

Snapdeal.com Complaints & Reviews

www.snapdeal.com
3.6
Updated: Jan 14, 2025
Complaints 14447
Resolved
9450
Unresolved
4997
Amazing! 🤩 It’s great to see how Snapdeal.com is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Snapdeal.com’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Complaints
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
Snapdeal.com

Recently resolved complaints

View all complaints

Most useful reviews

68
Lucky Draw / Customer Information shared by Snapdeal
47
winner prize call from snapdeal
41
lucky draw winning postal card 11 lakhs

Featured stories

Snap deal online store mall fraud
Fake items delivered... Unable to return
Product shown in images was 2 but received 1 so requested for return

Snapdeal.com reviews & complaints page 713

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bhawna kakkar
from Sirsa, Haryana
Aug 22, 2012
Report
Copy

not delivered my order

Address: Hisar, Haryana

i have ordered a watch on 14-08-12 on (snapdeal.com) of RS.549
i called them on 17-08-12 they said after tommorrow evening it cn b delivered any time in next 48 hours
today is 22-08-12 bt still nothing happened.
even i didnt get any info. frm them for delay in delivery
my order no. is[protected]....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
gayatrimohanty
from Bhubaneshwar, Odisha
Aug 20, 2012
Report
Copy

Delay in sending Product

Address: Uttar Pradesh

I had placed an order on 03.08.2012 vide No.[protected] and payment is also made on same day through internet banking. It is surprised that state that my order status shows as in process in expected date of delivery is 10.08.2012. But till today i.e 20.08.2012. I have not yet received my product. I think its fraud company. Company extract advance money from the innocent consumer and invest funds for their own interest. Do not trust in this...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Uday Popat
from Pune, Maharashtra
Aug 15, 2012
Report
Copy

Intex IN 777 3G Gold Black

Address: Kutch, Gujarat

Dear Sir,

You are kindly requested to go through the correspondence given below according to their instruction I have returned the product but till now they have not replied to me or givne any confirmation regarding receipt of the returned product.

Kindly take up the matter with the snapdeal and please sort out my problem. Please revert to me on my email Id: [protected]@gmail.com

Thanking you
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Neelchandra
from Nandikotkur, Andhra Pradesh
Aug 13, 2012
Resolved
Report
Copy
Resolved

Show more price than actual price and show more discount

Address: Vadodara, Gujarat

Respected sir,

My self Chandrakant P.Chauhan i booked online for micromax Q3 mobile after seen on website Snapdeal.com
it shown mobile price more than actual market price and given more discount so i ordered for same my Order ID :[protected] at Jul 20, 2012 they shown price more than actually price and given 67%
discount on 5499 Rs. but actual price of this mobile 2999 and its written on box also... so its really...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
LABORATE SUMIT
from Delhi, Delhi
Aug 10, 2012
Resolved
Report
Copy
Resolved

REFUND OF MONEY

Address: Haryana

SIR

I WISH TO DRAW THE KIND ATTENTION OF FRAUD OF THE COMPANY SNAPDEAL.COM.

I HAVE ORDERED A PEN DRIVE OF 8 GB VIA ONLINE PURCHASE ORDER NO.[protected] AGAINST FULL PAYMENT IN ADVANCE ON DATED 13.07.2012.

AS I HAVE NOT RECD. THE ORDERED PRODUCT I HAVE ASKED FOR THE REASON.
SOME DAYS LATER THEY TOLD ME THAT YOUR ORDER HAVE BEEN CANCELLED DUE TO PRODUCT OUT OF STOCK AND AFTER MANY REMINDER TILL...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shipra Lavania
from Noida, Uttar Pradesh
Aug 9, 2012
Resolved
Report
Copy
Resolved

Online shopping product not being considered for return

Address: Uttar Pradesh

Hi

I had bought a product from an online website snapdeal.com.

I had placed the request for purchase on 24th July 12 & the committed time of delivery was 5-7 days. The product was delivered on 2nd August. I raised a concern on this on 1th August, when i saw the product myself.

During my purchase no notification was sent as return policy. Now the product is not good & the company is not...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin2689
Aug 8, 2012
Resolved
Report
Copy
Resolved

!! Defective Product !!

Address: North Delhi, Delhi

Greetings Sir/mam,
I am Nitin Tiwari from New Delhi. I purchased ZYNC-999 Plus calling tablet worth Rs.11990/- by snapdeal.com i ordered this product on 1st of Aug. 2012 And Received the Product 4th of Aug. 2012. When I used the product, It was not working properly. It was hanging and it's battery was being discharged. I can't understand why snapdeal gave me a Defective product. I called Snapdeal customer...
Helpful
Found this helpful?
2 Comments
Report
Copy
V
vaec087
from Jammu, Jammu and Kashmir
Aug 7, 2012
Resolved
Report
Copy
Resolved

Never purchase from FAKE snapdeal.com

Address: Meerut, Uttar Pradesh

I have booked this product Glen Steamer (Order id:[protected] dated 04.07.2012 with an advance payment (A BIG MISTAKE of making payment advance) of Rs. 2392/- using ICICI online banking (registered mobile no. [protected])
Thereafter, from beginning till today, i am facing lots of never ending issues, all associated to single product delivery.

Faced Problems description-
1. Payment deducted twice by SNAPDEAL from...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
donfo30
from Chennai, Tamil Nadu
Aug 3, 2012
Resolved
Report
Copy
Resolved

BAD CUSTOMER SERVICE AND PRODUCT NOW WORTH

Address: Chennai, Tamil Nadu

Hello,
I recently ordered a chain from snapdeal.com and received it this morning and when we opened it we seen that the package weight was 400 grams and when the chain more than 300 grams, I called Customer Care of snapdeal and the response i got was that they cant do anything about as te dimensions are mentioned. I told him that the dimensions are mentioned but not the weight and this product is completely not satisfactory and the...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
MANOHAR LALWANI
from Mumbai, Maharashtra
Jul 31, 2012
Resolved
Report
Copy
Resolved

non-receipt of product

Address: Maharashtra

Order[protected]

I had placed online order with snapdeal.com for four products out of which I have received two products.Since then two weeks have passed, I have not received the remaining two products. I have written several e-mails and reminders to snapdeal.com but their stereotype answer is to bear with them. I had made payment by credit card to snapdeal.com for which I have received the credit card bill and made the payment...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Thelma Coelho
from Mumbai, Maharashtra
Jul 30, 2012
Resolved
Report
Copy
Resolved

FAULTY MICROMAX TAB GIVEN TO ME

Address: Mumbai City, Maharashtra

I had purchased an online MICROMAX tablet from Snapdeal around 23 days back. However, when it was delivered to me i found the charger faulty. When informed to snapdeal, they said they would have it replaced. It took them a week to send me another charger. Shocking, even that was not charging...

I have paid inr 6500/- + photon inr 500 + cover charge inr 500 + scratch gaurd inr 700/-

Who is gonna repay...
Helpful
Found this helpful?
1 Comment
Report
Copy
9
9098184806
from Bhopal, Madhya Pradesh
Jul 26, 2012
Report
Copy

shipping related

Address: Chhattisgarh

i have not received my product till now even they promise to deliver before 21st july 2012 if any solution please contact me on [protected]. my name is nikhil tiwari MY ORDER ID IS[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
saharsh_raj
from Rajkot, Gujarat
Jul 25, 2012
Report
Copy

mobile fujezone a200

Address: Bhandara, Maharashtra

this is saharsh jambhule i was punches the fujezone A200 mobile od id is[protected] ..u can find out my product is my mobile no [protected] ...i was already complain u with zahira & dolly but no revert..or feedback from them ...it is damage phone .
.datails are below
1} one battery is there mention is no. of 2
2} disply is not proper working
3} 3g is not there but it's 2g
4} and 12 months worrinty...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
venkijava
from Chennai, Tamil Nadu
Jul 22, 2012
Report
Copy

snapdeal refusing to take back the un opened product

Address: Chennai, Tamil Nadu

I bought 2 shirts from snap deal. After a couple of days I tried them. (I couldn't do it as soon as I received as I was out of station)

I asked snapdeal to take back my product and give me a shirt of a different size . snapdeal refused doing so ...

Please DO NOT purchase from customer unfriendly snapdeal, Please choose jabong.com instead.

Thanks,...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rishirajthakran
from Vadodara, Gujarat
Jul 16, 2012
Resolved
Report
Copy
Resolved

invalid licence

Address: North West Delhi, Delhi

sir/mam i have purchase 2 escan antivirus(1 user) from snap deal with order no.[protected] and order no.[protected] order dated 15/06/2012 now when i want to install them i found that both the escan antivirus have invalid licence. so u are requested to either help me to refund me my money back or help me to provide 2 escan antivirus with valid licence....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhash Bhakar
from Delhi, Delhi
Jul 13, 2012
Report
Copy

Reebok Shoes

Address: Rajasthan

Hello India

I have placed order for Rerbok shoes in snapdeal , I received but its is not original reebok, Snapdeal makes me fool by sending doplicate pec. That was very low quality. Please don't purchase any product from this site.. This is making fool to people. Its a fake site....

Thanks
Subhash Bhakar
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
aman99d
from Ujjain, Madhya Pradesh
Jul 12, 2012
Resolved
Report
Copy
Resolved

cheating customer on name of shipping

Address: Gwalior, Madhya Pradesh

Dear sir,
I am Mr Aman Dwivedi, i placed a order on online shopping website snapdeal.com , when i was going to place the order it was showing that the product will get shipped in 3-4 business days, but when i placed the order it suddenly changed to 7-8 business days. Although after 7-8 days also my product is still not dispatched, this has happened not for first time many times this has happened . i have attached the link of these...
Helpful
Found this helpful?
Write a comment
Report
Copy
amresh5
from Mount Road , Tamil Nadu
Jul 6, 2012
Resolved
Report
Copy
Resolved

Not Refund Mobile & Cash

Address: South Delhi, Delhi

Dear Sir,

I had purchased a mobile [ Onida Dual SIM Mobile Phone-G133 (Black)] on 10/6/12. However I found the handset was scratched, when I received on 12.06.12 evening.

I had lodged a complaint on 12.06.12, once I received the set. I had talked to Ms. Mamta Pandey and she gave the complaint no:-628380.

I received an email id on 14.06.12, saying...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
Shankare Gowda
from Delhi, Delhi
Jun 28, 2012
Resolved
Report
Copy
Resolved

Partial Delivery by snapdeel.com and no response to complaints

Address: Mysore, Karnataka

This is with reference to Karbonn K661 black mobile ordered from snapdeal.com on 22nd May 2012.
Order No. :[protected]

I received the order on 29th May 2012, when i opened the parcel, the battery of the mobile was not available

I reported this within 5 minutes of receipt of the courier and registered the complaint.
The complaint ID is : 590731

I received the order on 29th May 2012...
Helpful
Found this helpful?
4 Comments
Report
Copy
R
rakeshrosan
Jun 22, 2012
Report
Copy

Order ID: 598352108

Address: South Delhi, Delhi

My Order ID:[protected] placed on 11th June but not recd the product yet. saying the product is out of stock. just doing FAKE ONLINE BUSINESS in INDIA.

this was my 2nd order with them and the same thing has happened 2nd time. i believed that snapdeal.com is totally "FAKE ONLINE STORE".

1st Order ID:[protected]Cancelled)
2nd Order ID:[protected]also Cancelled)

they are taking...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

100BestBuy.com
1.8
(922)
GrabShoppingDeals.com
1
(29)
Crusebeen Enterprises
2.3
(28)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR