Snapdeal.com — Micromax 32c6150 fhd - no refund/replacement only fraud

Address:	New Delhi, Delhi, 110053
Website:	www.snapdeal.com

Product: Micromax 32C6150 FHD 81 cm (32) Full HD LED Television Reference number 13706111 Order no [protected] Ordered Product on 9th Nov and received item 15th Nov, Late Evening. Raised complaint on 15th Nov as LED Panel was had fault/Broken Internally due to which sound was not working. Then I tried to contact snapdeal they started playing with me they asked me to contact the Micromax and provide then the Jobsheet. Whatever snapdeal requested I provided them all those thing. Called again on 15, 17, 20, 22, 24, 26 Nov and so on.. but only standard answer "Escalated issue, will revert back in 48 hours" Till date no reverse pickup or refund process started. It has been more than 1 month, and they are saying we are not able to do anything as your order was cancelled and courier company also dont have any record of product actual delivered. . im really frustrated now with snapdeal they dont have any post sale service, or customer retention policy Don't Trust Snapdeal Trustpay policy. It just fruad !!! Naveen Rustagi +91-[protected]