Snapdeal.com — Mobile problem..but not returning snapdeal

Contact snapdeal via social media site...

Dear Rik Das,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Dear Sanjit2015,

Could you please let us know if you are facing any issue then please [protected]@snapdeal.com so that we can assist you further.

Regards,
Team Snapdeal

Dear Rik Das,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

I Ordered A mobile From snapdeal.com on 08.06.2016 and it delivered 12.06.2016 at this address-(Name-Dilip Hazra, Vill-Kalidaha Para, (Manasa Tala), P.O-Tulsiberia, P.S-Uluberia, District-Howrah, Manasa Tala, Tulsiberia, Howrah, West Bengal - 711401) it was a my relative address but i want to return my item from my place and my address is-(Vill-Krishnagar Badur Tala, P.o-Krishnagar, P.s-Kotwali, District-Nadia, pin-741101) please help to return my item from my address..my relative place is so far from my house so kindly take return my item from my address...my order id is-[protected]

I ordered a Mobile Infocus Bingo 21 From Snapdeal on 08.06.2016 and it delivered on 12.06.2016..My order Id is - [protected] ..the mobile is so so so heated problem and battery backup so bad..for that i returned my mobile on 14.06.2016. but they call me and told me they will come and check my mobile.. is that a Snapdeal rules for return facility ?? then i will never buy from snapdeal and i will suggest every one to don't buy from snapdeal..i want my money refund..

Dear Rik Das,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal