[Resolved] Snapdeal.com — Mobile refund not processed from past 10 days

Jaradhan Bodke

Aug 15, 2021

Address: Delhi

Hello sir, Madam,

I have placed an order Poco M3 mobile from Snapdeal on 1st August 2021.

Product was not delivered after following multiple time hence I was forced to cancel order on 4th August 2021. After 11 days Snapdeal is saying it will take another 9 days and we are investigating matter. I have followed up number of time but they have not refunded money.

Name - Rajesh Bodke
Mobile No. - [protected]
Order id - [protected]
Order details - Poco M3 Mobile Phone
Price paid - 8419
Order date - 1st August
Order cancelled date - 4th August

Reason for refund - Order not delivered on time.

It's been more than 11 days and snapdeal is not at all giving me refund. .

Regards,

Rajesh

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Sep 19, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2021

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal