I had ordered 2 nos of Pro 360 diabetic protein supplement... vide prepaid order ID [protected] dated 2.8.2021 being delivered at Pune. The order was despatched through Shadowfax on 3.8.2021. Package had reached its destination at Pune on 8.8.2021. After holding the package at Pune for 2 days the same was sent to Mumbai 10.8.2021. On noticing the same took the matter with both Shadowfax and Snapdeal for the mistake and arrange for early delivery. It was assured by both that matter has been taken up on priority and the same will be delivered as soon as possible. However, the package remain unmoved, so regularly/daily I took up the matter with both the agencies and every time they assured for early delivery but as on date situation has not changed at all, the package is still stuck at Mumbai. Not only that now Snapdeal is also not allowing me to cancel my order instead comfortably sitting idle except changing the expected delivery date. Snapdeal neither delivering my order nor refunding my money duly cancelling the order.
At this crucial juncture I am clueless as to what should be done. So, sharing my ordeal through this forum for a hope to resolve my concern. Was this information helpful? | 
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