[Resolved] Snapdeal.com — Product refund initiated & cancelled

Iftekhan

Jun 28, 2021

Address: Gurgaon

Snapdeal customer care playing prank with me from the last one week not picking up my product back - not initiating the refund.scheduling pick up, cancelling & them again rescheduling just playing prankster, outsmarting. I was looking for a shampoo & they delivered conditioner now not ready to take it back & deliver the correct product, nor they agrees to to initiate the refund of my amount, although took my bank details.

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Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jun 28, 2021

Updated by Iftekhan I am looking forward for my refund & expecting the company to take back their unrequired product.

Verified Support

Jun 30, 2021

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Jul 01, 2021

Updated by Iftekhan They are simply replying from the last one week, but in reality they are not doing anything, not giving my refund back.

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 1, 2021

Verified Support

Dear Customer,

Hope you are doing well. We wish to inform you that our team got in touch with you and updated you on the issue. Hence, we are closing your request. Do keep us posted in case of any further assistance, we'd be happy to help you.

Thanks!
Team Snapdeal