[Resolved]  Snapdeal.com — Spot On BOOST-26 Blue Running shoes

I have ordered shoes from Snapdeal online app. the product name is Sspot On BOOST-26 Blue Running shoes of Rs-667/-. but i got USED Slippers of 4 set of different legs' I raised request many times for replacement in snapdeal app but the customer care people is not supporting and helping for exchange of the product every time i raise request in customer care they say the pickup will be arranged within two days but when the pickup person comes he says we will not return the product. Raise request again then they will pickup.

now they are not returning the product nor exchanging the product nor replying to me.
i need refund of the amount. And apology from snapdeal