[Resolved]  Snapdeal.com — Thermometer gun - Order ID: [protected] - not refunding the amount for returned product

Website: snapdeal.com

Hi,

I had ordered three thermometer gun from snapdeal on
Date: 25th May 2021.

The order is worth Rs. 4497.

We had paid the amount in cash.

Instead of thermometer gun, they had delivered n95 masks.

We had returned the product approximately 20 days ago and provided all the necessary details for refund, yet their is no refund being initiated till date.

Every time we call they fake that refund will be initiated in next 24 hours but that never happened till date.

They had lied that the bank details were not received in their mail box when we had sent it thrice.

Upon asking repeatedly they agreed that the bank details are in the mailbox.

Please help us get the refund.

Order ID: [protected]