Snapdeal.com — Wrong product delivery and with no response of reverse pickup

somenathsingha

from Gurgaon, Haryana

Mar 5, 2016

Address: New Delhi, Delhi

Dear Sir,
This is regarding the issue i am facing for last one month from Snapdeal.

Order ID: [protected] done on 5th feb'16.

wrong product delivered on 8th feb'16

Complain no[protected]

For last one month i am being assured with reverse pickup and i have called them almost 10 times for same and now they are asking me to do manual courier of the wrong product.
This has caused mental harrasment and wastage of my time.
Please help me resolve this issue and i need proper compensation of same.
Regards,
Somenath singha
C/O Chanchal singharoy
Mob-[protected]

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Mar 7, 2016

Verified Support

Dear Somenath(somenathsingha),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

somenathsingha

from Gurgaon, Haryana

Mar 15, 2016

Dear Sir,

The Snapdeal customer care person assured me refund of my amount in freecharge account but still money has not been credited in my account.
Please do the needful.

Regards,
Somenath singha
Mob [protected]

Groupon India / NearBuy Customer Care

from Delhi, Delhi

Apr 4, 2016

Dear Somenathsingha,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal