[Resolved]  Snapdeal — Mobile Intex

Address:Coimbatore, Tamil Nadu, 641003
Website:snapdeal.com

We get an Intex cloud swift phone through snapdeal. The device has some problem. We are not able to call in the contact list, so we planned to return the phone, but snapdeal did not take back the phone, so I dono what to do. Then why the snapdeal told that with in 7 days, they will get back the product if the people not like that or any problem in the product. One main thing, when we tried to call the customer care, it asks press 3 for tamil, but when we press 3, it continue in english only, some peoples dono tamil, how they explain their problem without knowing English or Hindi. Just I want to submit the product and hereafter I will not purchase anything in the snapdeal. I am very much frustrated.
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Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear Aishwaryabalu

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

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