[Resolved] Snapdeal.com — complaint about call regarding lucky draw

dashratraj

Feb 22, 2020

Address: Ho no 571, Bhatwaddo Talaulim, North Goa, Goa, 403401

I got a call that i have won a tata safari car... I think it is a fraud call... The no from which i got a call... [protected]... Could you verify whether its a actual call or a fraud call and please advice me that whether should i complain to the police... Please advice i would like to get proper advice what should be done please could u people give me some concrete advice on what steps should i take.

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Mar 26, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

Snapdeal.com Customer Care's response Hi! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal

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Comments

Neha sureshwar

Feb 25, 2020

Company provide or share customer details to fraud people due to which they make people fool and robbed money from people by giving them lucky drow offer. Cheating customer with luky drow offer

Snapdeal.com Customer Care's response, Feb 25, 2020

Verified Support

Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

Srinivas Ethiraj

from Hyderabad, Telangana

Feb 25, 2020

Had earlier raised a complaint against Snapdeal "Snapdeal — item not delivered, but received a message stating item delivered", this issue is still pending but has been marked as resolved

Snapdeal.com Customer Care's response, Feb 25, 2020

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal"

Thanks!
Team Snapdeal