Snapdeal.com — Refund amount not received

ashish345053

from Delhi, Delhi

Feb 23, 2016

Address: Jaipur, Rajasthan, 302012

I have ordered a Yoko Height Increaser and place a return request on 9th Feb 16.After it snapdeal customer support told me that they will not picked upthat item but refund will be credited in my freecharge account in 24 hr. After again and again complaints about not receiving amount, always they said amount will be credited in 1-2 days.But now it is more than 15 days, i am not received refund and now they are not answering my mail.

details
Hi Ashish,

Greetings from Snapdeal!

This is in reference to your request 19160388 against Order number [protected].

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 24, 2016

Verified Support

Dear ashish345053,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Apr 22, 2016

Verified Support

Dear Ashish,

Hope you are doing good.

We wish to inform you that your amount has been credited from our end.

Regards,
Team Snapdeal