| Address: Mumbai City, Maharashtra, 400007 |
Merchant swiggy 18th may 2018 confirmed cancellation of order [protected] (Domino pizza) and initiated refund of rs376 back in my sodexo card no is [protected]. I mailed this to sodexo on 20th may. Reminder mail sent on 5th june. Mail had necessary info. Case reference no#sr[protected] got generated. 2nd reminder sent to sodexo on 7th june and 3rd reminder on 12th june. Today i have mailed to head. Customerservice.[protected]@sodexo.com. This id is controlled by arindam sarkar (Head customer service at sodexo). Also marked to sunanda. [protected]@sodexo.com who is senior manager in customer experience of sodexo. Other ids that are regularly marked are cardsupport.[protected]@sodexo.com, [protected]@india. Sodexo.com, [protected]@zeta.com, wecare.[protected]@sodexo.com.
This is the second episode where sodexo have delayed refund by a month or more. They have exceeded their tat of resolution posted on their website. Was this information helpful? | 
We apologize for the delay and the inconvenience caused.
Kindly note that the amount has been reversed to the card. Let us know if we can assist you with anything else.
Regards,
Team Sodexo.