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Sony India Complaints & Reviews

www.sonyindia.co.in

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Updated: Nov 26, 2024

Complaints 8019

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2253

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5766

So far, so good. Sony India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sony India will keep up the work and continue to help more customers with their concerns even better 🤝

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Sony India reviews & complaints page 159

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I wish to inform you that I have purchased SONY LED model KLV-40R452A from Sony Centre NOIDA vide Invoice MES/13-14/3405 DTD 18th Jan 2014. It started giving trouble on 22nd October as there was no power reaching to TV. The engineer visited on 23rd October . and inform that some part is defective and had to be changed which would cost around Rs 7000/-. I made advance payment of Rs 4000/- . Then he brought the part on 26th October 2015...

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Address: Shimoga, Karnataka, 577428

Website: www.sony.co.in

I purchased TV called Sony Bravia from Sony India before year ago and it's got problem and we given it to the Shimoga service center on 24 november 2015 and after two days i called them about to know the status they said that display is gone for that they said me to pay the amount of 34460.00 rupees and the product will be fine within 4 days, so i paid it on[protected]. but till today i din't get any information about my product status...

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Address: Ujjain, Madhya Pradesh, 456001

Date: Tuesday, December 15, 2015 Dear Sir, I had submitted a sony experia T-3 Model Number – D5102 for service at your authorized service center in Ujjain ( M.P. ) on date 27/10/15. I received following text message on my mobile : Dear Customer, W[protected] is created against your service ID “[protected] dt[protected] at ASC: Samriya Marketing-Ujjain[protected]” Along with purchase bill copy, the service center person...

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Address: Dharwad, Karnataka, 580007

The Sony tv after servicing by authorised service centre has come back to the same position it was before I had requested and sent for servicing.
Now I do not want to continue with the present service centre people.
As the service obligations was not fulfilled which the tv was sent for.
If only u people monitor I will be able to solve this problem with your cooperation.

Pl help out....

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Address: New Delhi, Delhi, 110025

Website: sony.co.in

SONY BRAVIA LCD TV 40 Inc I purchased SONY BRAVIA LCD TV 40 Inches(Model No KLV-40R452A) in the month of Nov 2013 from SONY show room in south X(with the trust the I will get better product) for 53000 that was sold comparably low price in open market. Just after completion of 1 year there was problem in power on i.e blank screen that was repaired( in the month of July 2015) after spending 7000 as warranty was over. Recently...

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Address: Udaipur, Rajasthan, 313001

I have purchased my phone on dated 23/03/2015 and my phone was damaged by water on 19/05/2015 and the job no. is B1W[protected]. For the repairing my phone I have paid to the company Rs. 11, 578/- for the repairing of my phone. After that i used my phone for few months and my phone has been stopped working automatically . I have again submitted this phone to service center on dated 26/11/2015.the job no. is W[protected]. for this company...

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Address: Lucknow, Uttar Pradesh, 226001

I had bought TWO LED SONY TVs on 17/04/2013 for Rs. 54, 900/- each. I was not told about extended warranty on the items at the time of purchase. (Serial Nos. - 3299147 and 3299041) On 9/12/2014, one Tv (Serial No.[protected] went onto red light blinking six times and the panel needed to be replaced. Sony did not charge for it as the TV had not even completed 2years and the company also agreed. On 28/11/2015, the second TV (Serial...

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Address: 411009

I have received a damage piece of 1 headphone. so i want replacement of faulty piece. so make it eary as possible and oblige....

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Address: Hyderabad, Andhra Pradesh, 500016

Website: whaaky.com

Dear sir, I have purchased power bank of sony brand from whaaky.com. But they have given a duplicate product by using the name of sony. It is not working. Please take the action for such type of company....

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Address: Vadodara, Gujarat, 390006

Website: Sony center

Very poor service at Balaji Services sukhsagar Appartment baroda. I just wanted micro SD card slot cover for my sony xperia z3 compact however service centre are not able to provide as engineer is on leave since past three days. I travelled 8 km just for cover and get such a pathetic response. It was saturday and officially opened but doesnt make sense when they are not willing to help customer. Requesting you to close this service center...

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Address: Chennai, Tamil Nadu, 600024

Website: sony.co.in

Defective product - The tv 50W900B stopped working within a week o[censored]se. Worst service - Technician who came to check the product said it is manufacturing defect and has to be replaced. It has been almost one month and no update on when it will be replaced. Call centre and local service centres have no update on when it will be replaced. Sony brand used to mean something. These days they are just relying on past glory....

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Address: Rajkot, Gujarat, 360003

When give a laptop in service station they said mother board replacement my laptop fault is display not work but the secondary display is working good so only this problem they say that hall mother bord cange....

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Address: 781005

I purchased Home theatre-HT-IV300//M on 9th jan, 2015 from sony centre guwahati, g.s road. the device was functioning properly till now, but recently it developed some problem, at which I contacted the dealer, who referred me to the service centre.on contacting the service centre which is a mere two minute walk from my house, they showed a laid back attitude and instead of coming to my house to inspect the snag they asked me to pick up the...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.sonymobile.com

I have Sony c3 dual hand set in this hang, heating, or function of handset when open automatically exit.I visit ambe electronic noida sec 18 service center three times but they not solve my problem. So I heartily request u to please solve thi at necessary action. THANKS & REGARDS Virender Mobile [protected]...

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Address: Lucknow, Uttar Pradesh, 226012

Dated: 10/12/2015 Complaint Filed: 8/10/2015 Service Centre : Lucknow I have bought sony headphones Sony MDR-ZX310APL (Rs. 2190/-) from lucknow and the bad thing happened after 11 months my headphones' one side stopped working even worse thing happened was they were under warranty. I had no idea i will be facing much more trouble with warranty. Since 3 months I have been listening a lot of mistakes, lies and poor unsatisfactory response...

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Address: Mumbai City, Maharashtra, 400098

I got Sony Bravia model 50W800C which company said its 50 inches. However when I checked after delivery it turned to be 42 inches....

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Address: 700156

Website: www.sony.co.in/product/klv-32v550a

Hi, I have Sony Bravia KLV-32V550A, from last 2 weeks I have been trying to search for a base stand for my TV and have got no support from any of the service center or Sony Center. I reached out to: NEOSA ELECTRONICS (P) LTD. 158 S.P. MUKHERJEE ROAD KOLKATA - 700026 T:[protected]/40159525 SONY SERVICE CENTRE 32 HAZRA ROAD MANUJA TOWERS (GND FLOOR) KOLKATA - 700029 T:[protected]/44 TEKNOPLAZA CD 96 SALT LAKE CITY KOLKATA...

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Address: 560061

We have contacted Sony service centre of Bangalore and complaint on 29.11.2015. service engineer visited on 01.12.2015 and said that we will arrange vehicle to collect the TV on 03.12.2015.Till today the TV not collected neither repaired.phone number are as follows [protected] of service centre. [protected] of service Manager(Mr.Mahadev singh) [protected] of service engineer(Mr. Upendra). Registered complaint no.66868. This is request...

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Address: Bangalore, Karnataka, 560012

I have purchased Sony experia Z1 (IMEI no. [protected]) on April 14th 2015 from amazon.in
Now I am getting problem in display brightness. On visiting Sony service centre, they are rejecting warranty stating water damage. It is complete duping of customer as Sony claims it to be water proof phone and nowhere water damage clause is mentioned.
Herewith I want to file a complaint against Sony for deficient service, misleading...

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Address: Dakshina Kannada, Karnataka, 575002

Hello sir, i had purchased Sony xperia z2 mobile on March 2nd 2015, within few months i faced some problem in my camera so i gave it to the Sony care center on 9th Oct 2015 and i got it back on 13th Oct 2015. But within few weeks again i faced a problem in my MIC and heating so again i gave it to Sony care center on 29th Oct 2015 and after few days they called me in care center on 2nd Nov 2015 to hand over my Z2 mobile but the problem has...

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