Submit a Complaint
Claimed

Sony India Complaints & Reviews

www.sonyindia.co.in
1.5
Updated: Nov 26, 2024
Complaints 8019
Resolved
2253
Unresolved
5766
So far, so good. Sony India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sony India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Sony India

Recently resolved complaints

View all complaints

Most useful reviews

44
videos are not playing, black screen is appearing though all the content on site visible
31
Subscription not activated
29
kdl-43w950d led tv panel issues

Featured stories

Received faulty manufactured Sony KLV-40R352F TV
Netbanking fraud
Sony bravia tv display problem repeat in two month

Sony India reviews & complaints page 401

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Q
Quintiano George
from Mumbai, Maharashtra
Nov 12, 2007
Resolved
Report
Copy
Resolved

Clearing of cheque without approval from finance company

I,Mr.Q George had purchased a Samsung 32" LCD TV from Sony Mony Electronics Ltd.- Vile Parle(West) Branch ON 6th November 2007 by a down payment by cheque no. 849648 drawn on Indusind bank of Rs.16912/- payable to Sony Mony Electronics Ltd. , the total cost being Rs.52,000, the remainder was in the form of eight post dated cheques of Rs. 4333/- each made to Bajaj Auto finance. The issue is that after six days after completion of all...
Helpful
Found this helpful?
1 Comment
Report
Copy
J
jitesh kumar
from Durg, Chhattisgarh
Nov 12, 2007
Resolved
Report
Copy
Resolved

bad service

i bought sony ericsson j120i hand set, n it didnt worked for even a single day.and i have visted the service centre for atleast 10 times , at its service center both at hoshiarpur and chandigarh.
but they just reinstall the s/w then it work for few hour and then again hang up, ia ma very much frustrated with the service so i havve now decided to go to the consumers ,court...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
akash agrawal
from Mumbai, Maharashtra
Nov 9, 2007
Resolved
Report
Copy
Resolved

frade company

dear sir,
i have purchased sony ericsson W580i from sony ericsson outlet in indore,but new pice is defective (key paid break and heating problem) than i have submitted this phone to sony erisson customer care.......they commit me to replace new pice against this one..with in 7 days ....now thay replace with old one thay also have problem of key break and heating....misbehave and mis talk by exicutives.......so what can i do against...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijai Kumar
from Pune, Maharashtra
Nov 7, 2007
Resolved
Report
Copy
Resolved

Waited Four Day for Delivery but not yet delivered

Dear friends, If you thinking of purchasing any items from Sony Mony Store, plz do not consider them. They are the worst people as for as customer service is concerned....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Raghu Tejaswi
from Mumbai, Maharashtra
Nov 7, 2007
Resolved
Report
Copy
Resolved

Service time delay

I have a SE W810i cell phone. I bought it just less than 4 months ago. Already there was a problem with the phone. When I gave it to the Sony ericsson authorised service centre at Jayanagar I block, bangalore they told me that it will take 10 days to deliver the phone. I had given it on 6th OCT 2007. Whenever I call them they tell me that the "phone will be ready tomorrow". I just want to know when will this tomorrow come. The...
Helpful
Found this helpful?
7 Comments
Report
Copy
H
hardik dilip vyas
from Mumbai, Maharashtra
Nov 6, 2007
Resolved
Report
Copy
Resolved

i am no able to get address from your any dealer in sangli maharashtra

i perchase a sonyericsson w700i from mumbai(vashi)
my phone id id 4170b-a1022014 fccid:py7A1022014 type[protected]bv kajbf i am using this hendset from june2007 i have bill for the same.
my phone's speaker is not working good so i want to test it and chack in the service centre so please sand me address of sony service centre of sangli reason the add is sangli(maharastra) 416416. india. and my cellphone num is [protected]br...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vipin Jos
from Bengaluru, Karnataka
Nov 5, 2007
Resolved
Report
Copy
Resolved

LCD display is not working

Hi,

I have a Sony DCR HC 42 E camcorder with the LCD screen not working..from various forums i found that this is a common problem associated with DC 42 Sony cam and lots of Sony customers are having the exact same issue with their camcorders..can i get a solution other than paying 2000Rs for a known issue with Sony camcorders...

Thanks in Advance..

Vipin Jos
Bangalore 29...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Swanand Dinde
from Pune, Maharashtra
Nov 5, 2007
Resolved
Report
Copy
Resolved

not working

To,

The Soney Ericsson Mobile Dept.

Dear Sir/Madam,

Sub:- Complent about my Soney Ericsson set w550i

I was purchased sony ericsson mobile phone W550i model.THIS SET IS HEAVING LOTS OF PROBLEMS LIKE RADIO PROBLEM,RANG PROBLEM,BATTERY PROBLEM,HEADSET PROBLEM ETC....
i am trying to rectify from autherised sevice centre in Kolhapur (Maharashtra) from last 15-20 days & i am...
Helpful
Found this helpful?
6 Comments
Report
Copy
S
Srinivas
from Pune, Maharashtra
Nov 2, 2007
Resolved
Report
Copy
Resolved

Negligence through customer

To,
Sony India
I am a customer who given a television to repair in Pentagon Services on[protected] on Job sheet no-BA39198 they are not responsible through my Complaint and when ever i call they tell me we will inform you in two days and they have never called me until once in this 45days please take an action on them and get my tv repaired as early as possible my conatact No:[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pupri Chakraborty
from Pune, Maharashtra
Oct 23, 2007
Resolved
Report
Copy
Resolved

Mobile repair

I purchased SE W300i on October 20, 2006. It worked well for almost a year, but when I tried to turn on the handset on September 30, 2007, it did not start. It screen was turning white and black alternatively.
I took the handset to the SE company repair center at Ripon Street, Calcutta. They took the handset giving me the memory card back and asked me to collect it in 3 days. No temporary mobile was given to me. My work/ job number...
Helpful
Found this helpful?
8 Comments
Report
Copy
U
User 32421
from Mumbai, Maharashtra
Oct 15, 2007
Resolved
Report
Copy
Resolved

RECD 128MB CARD INSTEAD OF 2GB.

I had bought K810 from Mobile store Chembur, Mumbai on 26th September. During purchase I got a 128 mb memory card instead of 2GB memory card. I am constantly following up with Mr. Umesh(store Manager) for the 2 gb card, but every time I get a unsatisfactory answer from him. The Invoice No. is MH/01144/00001/5001....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kumar
from Hyderabad, Telangana
Oct 15, 2007
Resolved
Report
Copy
Resolved

not going to delete a contact

HI, i am using sony ericsson T230 model from last two years onwards, recently i got a contact like this..
I have a contact with no name(it means it has saved with a space chracters) in that i have a number like this 5200. in Home,Work and Mobile, when i am going to delete it throughing an error like 'Failed', and also when i am going to give any other name in the space text it's not taking this is also gives an error...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
hemant prabhakar hambarde
from Bengaluru, Karnataka
Oct 14, 2007
Resolved
Report
Copy
Resolved

Software problem

FM RADIO NOT WORKING,BLUE TOOTH NOT WORKING ie,ONLY

RECIEVEING BUT NOT SENDING ANY DATA TRANSFER...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
abhijitlele
Oct 12, 2007
Resolved
Report
Copy
Resolved

Pathetic Mumbai SALORA Service

SALORA has undertaken the Sony Ericsson service and the Lamington Road Service Center is operated by them. I submitted my Sony Ericsson K750i phone to the service center in July with the help of my friend. I had purchased the K750i phone on 25th August 2006 from Wonder Collections, Kalyan West and the phone is still in warranty.

The main joystick of my phone stopped working suddenly in mid-July.But all other functions are working...
Helpful
Found this helpful?
12 Comments
Report
Copy
D
David Pearson
Oct 11, 2007
Resolved
Report
Copy
Resolved

Bad Customer Treatment

Dear Sirs,
I purchased a Sony laptop through PC World
nearly a year ago based on Sony's reputation of reliability and
performance, the laptop I selected was a Sony, price £799 not a cheap
laptop. Eleven months later the laptop failed when I needed it most, I
was working abroad on a project and I need a laptop immediately to carry
out the work I was involved with so I had to buy another...
Helpful
Found this helpful?
8 Comments
Report
Copy
J
jastej
Oct 10, 2007
Resolved
Report
Copy
Resolved

Defective cell phone

I bought sony ericsson k550i cell on[protected]. After buying it give me some problems, and i ignore them, i think i don't know to operate this k550i. Now the cell give me trouble. When i charge my cell, i observe that its battery getting hot and it show wrong readings. Then i put it in service centre in ludhiana. At first they told me there is software problem, and now they told the its battery is defective and sent to replacement....
Helpful
Found this helpful?
3 Comments
Report
Copy
R
Ramesh Kumar
from Anand, Gujarat
Oct 7, 2007
Resolved
Report
Copy
Resolved

Hanging problem,restart problem,Battery problem,

Sir/Madam,
I have purchased sony ericsson K310i on 03 oct 2006 with IMEI No. [protected]. After using 2-3 months the set was switched off and when i contact my nearest sony service centre they change the software of my problem. i was also told that this set is not giving the proper battery backup but in this regard they didn't say anything to me. Than after hanging problem arises or when i make...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Debashis Bose
Oct 6, 2007
Resolved
Report
Copy
Resolved

Non functioning of CD writer

I bought the combo drive (Sony) Serial No. 1118018 from M/s Microcare, Kharagpur, India Tel: [protected] at the time I bought a PC from them of model compaq Presario SR 11151L. From the begining I have not used the Combo Drive. When I tried to use it for first time after 3 months it was not working. Thereafter I requested M/s Microcare to get it rectified. They removed the Drive (CD writer+DVD Player) and took about 2 months to return...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
debjit mitra
from Bengaluru, Karnataka
Oct 3, 2007
Resolved
Report
Copy
Resolved

am harrassed

dear sir,

i purchased Sony Ericsson K550i, imei #[protected] on 29.09.2007 from RPG Cellucom India Pvt. Ltd., shop # 305, Forum Mall, Elgin Road, Kolkata - 700020, ph # [protected], the phone was packed sealed, but to my utter surprise i found the phone had some specific problems -

1. the reception quality is very poor.
2. call drops are frequent.
3. the ear speaker delivers very bad sound.br...
Helpful
Found this helpful?
27 Comments
Report
Copy

Related businesses

Swipe Telecom
1
(425)
Rio Mobiles
1
(2)
SyberPlace E Solutions
1.7
(382)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR