Address: Kolkata, West Bengal, 700047 |
Hi - i booked a package - hills of karnataka through sotc on 10th of may. I paid them the full amount then and there. I got minimum 10 calls about the package and payment link. But once the package is booked and paid they totally forgot me. When i contacted them again on 14th (I am supposed to travel with family on 19th) i was told that all hotels of ooty are booked, which is a lie because i can see that hotels are available. Also why did sotc slept after taking the full amount without booking hotels. I mailed them, no response. I called them and most of the time i had to ait on line for 20-30 mins or else i was told that they will call back and they frequently never did. They even had the gall to tell me to travel to mysore when i booked and paid for ooty. This is a cheat organization. Was this information helpful? |
We thank you for your feedback and comments. We wish to confirm that your query dated 14th May 2018 has been resolved by us.
Thanking you,
SOTC Customer Care