SOTC — Worst service

Address: Gujarat

Hi. We booked a kashmir package 1 month ago and paid an advance amount of 40000. We have been trying to follow up with the service team almost every alternative day still there is no response from them. Only to get the advance payment they keep torturing us every 1 hour. Once it's received that's it. Not even a single call or proper response from them. I have gone through lot of stress past 1 month and I'm not willing to continue my trip planning with sotc. I would like to cancel my travel plan and requesting u to make a refund of my advance payment as i was not provided any service for the advance amount that I have paid.
Was this information helpful?
No (0)
Yes (1)
SOTC customer support has been notified about the posted complaint.
 
1 Comment

Comments

I saw your complaint at Consumer Complaint forum website.

This is Advocate Ram K Choudhary,

So I m sure I can help u to recover your hard earned money back.

Thank you,
Adv Ram K Choudhary
[protected]
Facebook/Instagram/Telegram @advramkchoudhary

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SOTC
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    213
    Pending
    0
    Resolved
    40
    SOTC Phone
    +91 77 1504 4444 [for Booked Customers]
    SOTC Address
    7th Floor, Tower A, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel West, Mumbai, Maharashtra, India - 400013
    View all SOTC contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR