South Bihar Power Distribution Company [SBPDCL] — electricity

Address: New Shivpuri Colony, Jawaripur, Tilkamanjhi, 812001

I live in Jawaripur, Tilkamanjhi. We are facing a lot of problem regarding the ELECTRICITY. This is the 3rd time in 2 MONTHS that they have cut electricity supply without even informing us. And it's been 2 days since we don't have electricity and it's painful.This is not at all ACCEPTABLE, when they have to redeem there money for giving electricity supply they are on time however when it comes to inform the people that they are going to cut the power, they are no where. They don't even entertain the calls.
I'm concerned, what kind of smart city we are living in when they can't even afford to supply the electricity for even 18hrs. We have 2 months baby who could not sleep and kept crying the whole night. Even if they are not supping the power the whole day for any repairing at least they can supply the power at NIGHT. And I don't understand why they have to repair the wires when it is already summers, why can't they do it when it's winter, when we usually do not require electricity. And if you say that this is because of the usage of AC, we have NTPC so near to us why can't we install wires which can take the load of AC because as everyone is already aware it's too hot outside and you can't expect us to switch off the AC and live with only fan. I really don't know if it's gonna EFFECT the ELECTRICITY OFFICE or the GOVERNMENT but I need this to be in action if we want to live in a smart city.