South Bihar Power Distribution Company [SBPDCL] — erroneous billing through virtual/ avg meter reading

Address: Bhagalpur, Bihar, 812001

Con. No.[protected], account no.[protected], bhagalpur urban tilkamanjhi division, name - sarita jha (W/o kundendu shekhar jha), mobile no. [protected], email [protected]@gmail.com

Sir, after take over of the electricity supply from bedcpl, only once, at the time of the first month of takeover, the meter reader paid his esteemed visit to every house hold for taking meter reading. Then after, from december 2017 onwards, virtual bill is being presented stating that house was found locked, whereas we are always present in the house and no body did bother to visit the house to take meter reading. During the regime of bedcpl, in every month the meter reader used to visit the house, call us and take the meter reading with submission of spot bill. Now when the government has entered in the arena again, which was but natural due to the unwarranted idiocies of bedcpl, the old regime has come and virtual billing has started. I request you to please look into the issue or permit the consumer to enter the actual meter reading in the system, generate the bill and pay the bill regularly by providing the full calculation sheet on line. This will be a better service to the consumers. Your meter reader/ supervisor can check up any time to verify the accuracy. Now it is upto you to decide and save us from making payment of exorbitant amount on account of arrears.
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South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
 
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Sir, will ever I be able to get the solution of my complaint lodged before you? If it is irritating, please do advise so or if there is no solution and present erratic practice will continue, it should also be advised.

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    South Bihar Power Distribution Company [SBPDCL] Address
    Second Floor, Vidyut Bhawan, Bailey Road, Patna, Bihar, India - 800001
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