South Bihar Power Distribution Company [SBPDCL] — installation of electrical poles max 2 against ca no[protected]

Address: Patna, Bihar

Sir the connection mentioned above is located in purani police line near mahila thana ara on ara buxar main road. My parents house located in between shobha/ara buxar road 2 nd builtuphouse from both ways, the electrical connection is taken from ara buxar road pole line which is just opposite to the residential area, now the wire is routed on a bamboo and again from there to my roof top, being ara one of busiest junction there are always chores of getting wire getting pulled down also above all due to natural calamities like thunder shower and etc, my parents ages are 76 -74 yrs and staying with tenants, myself being in defence is unavailable to the help off getting wire re paired now and than, my younger brother too is abroad, father is suffering from spondylosis unable to even walk for few steps. Coming to my request i[censored] all can provide 2 cemented poles one from main road towards opposite side and another towards a 14 feet registered gali this problem would will be resolved forever. He isavery boanfide consumer from a long time also a aged person. May i also be informed if anything else, this being the bare minimum civil facility any citizen should be given, if suggested will take up to the defence challange but till now have been waiting with hope of getting this type of problems resolved, the way electricity services in bihar has improved, ca no[protected] against my mother name smt raj kumari devi