South Bihar Power Distribution Company [SBPDCL] — Not adjustment of advance paid bill

Address: Bhojpur, Bihar, 802301

Website: www.sbpdcl.co.in

I have submitted twice electricity bill through payu sbpdcl website on[protected], ca number[protected]Shashi kala kumari), payu reference number of both transaction-[protected] & [protected] and today i got electricity bill of this month, but previous advance bill payment was not adjusted and when i call them regarding this they told me, we have received only one payment i also contacted bank & payu, they told your both transaction was successful.
Please verify and solve my problem, i have also given payu payment reference number of both transaction.