South Bihar Power Distribution Company [SBPDCL] — power cut since 15 hours

Address: PRABHANSHU SADAN, BLOCK -D, XTTI ROAD, DIGHA GHAT, PATNA, Patna, Bihar, 800011

Dear sir,
I am Rashmi kumari, resident of XTTI Road, Digha Ghat, Patna. There is power cut at our place since 7:00 PM on 28 October, 2019 We registered complaint against this at local authorities but they are keep saying that we don't have electrician to attend this problem. We told that power is fluctuating and several sparks were observed at house. Still they are taking this so coldly and not responding properly. Its been more than 15 hours without power and we don't have water because of this. We are facing a lot problems. Please go through it as soon as possible.