South Bihar Power Distribution Company [SBPDCL] — To grant issue

From 11 pm, there is no light I complaint about this. I am staying 300 meters far from power house, Gandhi maidan gaya. I called many times but CC agent saying it cannot be done. I am doing WFH, I got warning letter from office because this is third time in Last 20 days. If there is no resolution why did you opened 247 customer service. Just for note down the service. I wish ki India Power rahta to ye noubat kabhi na aata. They are giving resolution like Domino's, within 30 minutes, you will get the solution day or night doesn't matter.