South Bihar Power Distribution Company [SBPDCL] — Toka (hook) system is available in my area

Address: Behind PNB, Paraiya , gaya , bihar

Sir in my area (Behind pnb paraiya, gaya) no any box is installed on the pole and no any connection is given from the pole it is just like anywhere cut and hook system and it is absolutely wrong and it becomes disconnected all the time and we use stick to proper current flow even in mid night but the box is installed in neighbour market. I called many times to ess paraiya but he not received my call from 6 months.