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Spice Mobiles / Spice Mobility Complaints & Reviews

www.spice-mobile.com

2.6

Updated: May 2, 2022

Complaints 765

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378

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387

Good! Spice Mobiles / Spice Mobility values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Spice Mobiles / Spice Mobility step up their efforts to fully resolve all complaints 👍

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Spice Mobiles / Spice Mobility reviews & complaints page 10

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Address: Kamrup Metropolitan, Assam

We have purchase a Spice mobie Mi-514, and we have got to know that that Sim2 slot is not working in that so we have submit this mobile in spice centre on 9th june 2015 and after that we are not getting any information from service centre and when we called there customer care no.[protected], we got info that it is gone in spice lab for high level repair but the part required to change is not available so it took time, but till date...

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Address: Jhansi, Uttar Pradesh

dear sir i m buying a smartphone before3 months, one day my mobile was not working that's why im going to your service centre at[protected] the service boy shivam phno.[[protected]] asking me that your mobile going to company becoz it is dead and giving me a time of 20-30 days after 25 days when i was calling to shivam he were asking me that 10 days are more taken and on that day he were always asking me that 10 days are more taken and today...

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Address: Hisar, Haryana

Above problem is facing from last week. complaint already lodged and approached to service centres in CHANDIGARH AND HISAR, FATEHABAD but battery not available in market . Phone was purchased in DEC-2014.
It make me very sad and show the poor attitude of company toward consumers .
mobile-[protected]...

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Address: Udaipur, Rajasthan

I have purchase spice Mi-495 in 2013.Now the battery has been exhausted .I went to service center twice for purchaseing new battery but the executive said that there is no battery production from company.I told all this to customer care number of company but they also said the same thing, i also maild a complain to customer care mail id but all doesn't work.so should i throw this mobile, which i have purchased just 2 years before in 10, 000/-...

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Address: Mayurbhanj, Odisha

Dear Sir/Madam, This is Sashadhar Kalia, a harassed customer of Spice Mobiles and of the seller HomeShop18. I had purchased a mobile SPICE MI551 from Home Shop18 which I received on 12 April 2015 vide order no.[protected].On receipt I found the phone defective as its screen was flickering and was of no use. I intimated the matter to the Home Shop 18. First of all they registered a complain but took no action. SO, I contacted Spice Care at...

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Address: Jalgaon, Maharashtra

To
Spice mobile management,
Dear sir / madam yesterday after register a complaint at your website immediately
After a minute i received a call from[protected] name as mohan. He told me that
I am calling from spice customer care that your mobile is damage so that we are
Reverting your money as per bill amount and ask all my bank detail. First i was
Shocked that how can company immediately taking...

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Address: Jalgaon, Maharashtra

Respected Sir/Madam i had buy this mobile on 17 may 2015 and within one month create software problem, i submitted mobile on your service center on dated 12/06/2015 Contact person Imran shaikh. Today when i check status on your website the i got following reply Please find below the status for the Service Request No. 13101921f60056.i had purchase this mobile with lot of trust, and for long durability, i had also suggested some my friend,...

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Address: Ahmedabad, Gujarat

i bought a spice mobile phone on 9th dec. 2014 and since last three months the mobile is not working properly . the customer care officer is charging more and more rupees but the result is same the phone is not working. i paid 7000 rs for the phone and i have been paid 1200 more for the repairing but the problem is same....

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Address: New Delhi, Delhi

I purchased the spice mi 439 grey on 17. 08. 2014. It is in its guarrantee period. Its front speaker is not working. I went to shakarpur service centre where they rejected to repair it saying that because of moisture in air it has damaged and rejected and recommended me to go to some other service centre. He broke its initial seal. Then i went to karol bagh service centre where the incharge surprised me by saying that this speaker does'nt...

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Problem : Spice – Stellar 517 Grey, Handset not working properly from the dated I purchase. Invoice No. NITCDRH/DRH/04/2015/4628187 Date : 25/04/2015 Order No.[protected] Sub Order :[protected] CIN : U74899DL1995PTC072711 Courier Name : Gojavas Dear Sir/Madam, I purchase a mobile from you on dated 25/04/15 which was received by me on dated 31/05/15. After 10 days mobile screen become fade day by day, so I take my mobile to the...

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Address: Jammu, Jammu and Kashmir

Hi there, On 20th of May 2015 I booked a ticket at Cust. care of spice for Battery. I was told, I will be getting my battery within next 4-5 days but I have to pay for the battery as it is not coverd in warranty, I said OK, these were the words by their Cust. Executive. But nothing really moved and after 15 days I called up again and I was told I have to go to local Spice Service center personally for booking the ticket. On 9th of June...

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Address: New Delhi, Delhi

Sir/madam, I gave my spice mobile MI-508 one of your serive centre (S.K.ENTERPERISES, B-52/A & B, KALKA JI, NEW DELHI) on 05-06-15, with the complaint of NO NETWORK. they assured me but not confirmed me that when I will get my mobile back. please expedite the mattter. ENCL: A COPY OF SERVICE REUEST NO....

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Address: New Delhi, Delhi

Hi, I was submitted my mobile since 8 month back but still no response from Spice. Please help me... Thanks Neeraj Sharma [protected] See the conversation ... Dear Sir, We thank you for writing to us. With reference to mail below, we wish to inform you that your concern is already forwarded to our regional service team and same is working on your case however, we request you to allow us some time as we will get...

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Address: Bhopal, Madhya Pradesh

sir my name is ashutoah chourasiya from bhopal (m.p).in 2013 last, i purchase the spice mobile 423mi model, and this year may 2015 its battery has gone down out of service.so i contact the customer care and go to the service center of spice for purchase a battery of my handset.but they say they have no battery for this set and company not manufacturing battery of this set so.i say what i do they say sorry sir you should purchase the new one.my...

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Address: Kolkata, West Bengal

I bought the Spice Dream Uno in December and after 3 months o[censored]sage I inadvertently broke the charger pin. The very next day I took it to a service centre (Lashmi Telecom) at Sahapur, Kolkata. After examining the phone they asked me to deposit the phone and charged Rs. 600 for repairing of the same. After 20 days when I called them back they informed that my phone has been sent to Delhi for repair and now that the motherboard is also damaged...

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Address: Amritsar, Punjab

I am pained to inform you that the new Spice mobile Model MI516 purchased by me started giving WIFI problem since the date of its purchase. I have given it two times to the local Service centre at Amritsar i.e. M/s. Spice Retail Ltd Shop No, .201, 2nd Floor, Sunrise Plaza, Cooper Road, Amritsar for its replacement with a new one, but the probem still persists. Last time I deposited the above faulty set with the local service centre vide Service...

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I am pained to inform you that the new spice mobile model mi516 purchased by me started giving wifi problem since the date of its purchase. I have given it two times to the local service centre at amritsar i. E. M / s. Spice retail ltd shop no,. 201, 2nd floor, sunrise plaza, cooper road, amritsar for its replacement with a new one, but the probem still persists. Last time i deposited the above faulty set with the local service centre vide...

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Address: Bangalore, Karnataka

Sir, The following are the details of my Compliant and communications with Spice. No reply from their end. Please advice me on this regard. ----- Original Message ----- From: Sajeesh Ssasidharan To: [protected]@smobility.in Cc: [protected]@consumergrievance.com ; icrpc.[protected]@gmail.com Sent: Thursday, June 11, 2015 2:13 PM Subject: Compliant against Spice customer service Sir, I am Sajeesh. I have purchased a Spice MI 509 before...

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Address: New Delhi, Delhi

I purchased an iPhone 6 from Spice Hotspot Connaught Place and it started malfunctioning. On taking the Authorised service centre (within 18 days of purchase), I was told that the mobile phone is tampered so they cannot cover it under warranty. On discussing with Spice, They sent me a mail saying it is not their responsibility as 48 hours have gone by after purchase. Cheated me my selling a tampered iPhone of Rs 54000.00 and I am...

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Address: Lucknow, Uttar Pradesh

Recently purchased first time Spice 518 from home shop 18 in which found following problem 1)screen is not moving smoothly while with quad core 2)battery backup is poor in spite of 4000MAH 3) mobile becomes hot while charging and when using 3G 4)typing in key pad is not easy. Vivek Srivastava [protected]...

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