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Spice Mobiles / Spice Mobility Complaints & Reviews

www.spice-mobile.com

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Updated: May 2, 2022

Complaints 765

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378

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387

Good! Spice Mobiles / Spice Mobility values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Spice Mobiles / Spice Mobility step up their efforts to fully resolve all complaints 👍

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Spice Mobiles / Spice Mobility reviews & complaints page 7

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Address: Pathankot, Punjab, 145001

Service request no. 27101908f90077 imei no: [protected] complaint no. [protected] submitted cell phone on 08.09.2015 in service centre chandigarh 22 c sco 1092 1st floor (smart services) at time 14:54:41, still not got back till now. Model mi-498 . Phone is under warranty. I have job sheet but none o[censored]se. Very - very - very poor service. Getting problem in handset from last 5 months. Still not swapping phone. Please anyone look into...

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Address: 110092

I purchased spice stellar 520 six months ago. It use get very hot while working on it.. I sent it to the service Centre and got it repaired.. But it still gets very hot from the camera side and the screen gets even hotter.. Moreover the headsets have stopped working on the day 6 months got over.. I want a new phone in place of this.. The handset is still under warranty.. Company GM please reply ASAP... It's really urgent.....

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Address: New Delhi, Delhi, 110075

Website: spice ccomplaint status

I had call many of the time but it refuse to to give me hand set and my hand set is under warranty when I always call call they do not give me a valid response so. they said the same answer whn I call him no legal action is taken against them service request no. 30101456F70239...

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Address: Kolhapur, Maharashtra, 416005

I am Purchase a Spice 4.7 Inch ( 11.93cm)Full Touch Dual Sim Phone - MI 6115 Black. But this mobile always shut down after 15 minutes.

So please give me new mobile or return of my money.

My Order No.[protected]

YOUR INVOICE NO.NITCDRH/09/2015/5402905 DATE - 02/09/2015...

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Address: 560062

I purchased Spice MI549 mobile in the month of Nov-2014, Two months back the battery is swollen, I am enquiring with all spice show rooms, & even service station at Jayanagar - Bengaluru, even i sent a mail to customer care to resolve the issue, till now there is no support from any body, this is very poor customer support, I purchased through HOme shop I8, when it is not possible to support the required accesories why this model is manufactured,...

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Address: Lucknow, Uttar Pradesh, 226010

Hi,

I have purchased a spice mobile phone model Xlife-431Q from Spice company own HotSpot outlet.. Phone having heating problem, sometimes touch screen problem and very less battery life. Not even the half as claimed by the Company on Mobile Phone Box.

On the box it claimed 4 GB on board memory but only provide 900 MB. When I approach to the Hotspot store, they are saying nonsense and telling me that I should...

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Address: Gurgaon, Haryana

Website: www.spicesmartphones.com

I am praveen taken the spice stellar 517 on 15th April 2015, and got a display problem in the month of June, continously searching I have got the service centre on 7th July 2015, I have given for service on the 7th July 2015 with service request number is 36100183F70024 they told me in least 1 week or with in 21 working days it will be repaired. but till now 7th Oct 2015 it was not yet repaired and failed their respective words. I think why...

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Handset switched off automatically one week back due to moisture ingress or any other reasons. But on 05 oct 15 recieved a call from service center margao stating that your handset is non repairable and it is tempered some where outside. But as per warranty conditions or it is under warranty period why any individual would temper or touch any thing if it is under warranty. I m sure about this that i have not visited any other place for repair...

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Address: New Delhi, Delhi

Website: www.spicesmartphones.com

Your customer care executives are giving different information on the call regarding my phone and some of them have even lied to me that my phone is on the service center and I can collect from there etc. I mean, you guys made customer care a joke, I have made a big mistake by buying a Spice product. Have some shame and kindly improve your service and most importantly do check my call recordings. Kindly take quick action against them otherwise...

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Address: Hyderabad, Andhra Pradesh

Website: www.spicesmartphones.com

I have taken the spice stellar 517 on 15th April 2015 through home shop, in the month of June display problem started on continue search I find the service center and given for srevive on 7th July 2015 till now they were telling it's not yet repaired as expected delivery by 15 working days they told but still there is no information about my mobile...

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Address: Dhanbad, Jharkhand

Dear sir, This mobile is booked on the name of manishekhar ranjan. I given it to the service center of spice mobile named swastik agency at dhanbad on 10-08-15 for the issue if display breakdown after confirming a charge of rs 1450/- on job sheet created of no.[protected]f80188. They told me to come after 30 days to receive the mobile. In this time period they have to order a new display for it. Now my issue is that my mobile...

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Address: Faridabad, Haryana

Website: spicemobile

I had purchased a Spice MI-549 Steller handset on January 22, 2015. The battery of the mobile had swollen in just three months. I tried visiting almost all the service centers in faridabad, but none of them are having a replacement battery in stock. The executives at the service centers they are making false commitment. We have also logged the Job sheet Ref: No. ;07101338F90399; with service center (AXE Teleccom Old faridabad). The people...

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Address: New Delhi, Delhi

I have submitted my mobile at Kalakaji Service Centre on 18.8.2015 SR No. 30101371F80507, but on 28.8.2015, I was told that my handset was again send for repairing and a new SR no. was given 30101371F80879, but till now my handset has not been received and the date of delivery is given 23.9.2015. But, on checking the status, the date of delivery is extended by one day or so daily. Kindly take necessary action against spice. This is a...

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Address: New Delhi, Delhi

Website: www.spicesmartphones.com

Dear poorest company Spice, what is phone's status now ? Is it dispatched for the service center or not ? You call yourself a company, which can't even repair a phone's jack. I have made a very very big mistake that I have bought a spice product. I have written so many mails, did so many calls to customer care but still you are not sending my phone even if it is replaced as you claim. Is there any gold or diamond fitted in my phone that you...

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Address: Ludhiana, Punjab

I RATTAN LAL MITTAL, [protected], HOUSE NO. 184 PARTAP NAGAR, NEW ABADI AKALGARH, HALWARA AD, TEH. RAIKOT, DISTT LUDHIANA . 141106 Dear Sir, Hi, I bought one spice mobile MI-600 from KAURA TELECOM OPP. OFFICER'S ENCLAVE, A.F.HALWARA. on[protected] but still not working (Touch Screen and camera not working). On dated 11 july 2015, I have submitted my Spice mobile, Model Number Mi-600, IMEI No. [protected], IMEI No. [protected] (Dual...

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Address: New Delhi, Delhi

Website: spice mobiles

I had purchased a spice 5 Inch(12.7 Cm) Dual SIM 3G Android Phone-MI-514 from "HOMESHOP18" On 12th sept 2015 and received delivery on 15th sept 2015. But i realized that SIM SLOT NO 2 is not working ( slot not detect any sim Card). So i called "HOMESHOP18 CUSTMORE CARE" they sent sms to me the address of laxmi nagar service center on 16th sept 2015. So i went there and told the service center executive about my complaint they inspect my mobile...

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Address: Jabalpur, Madhya Pradesh

I had purchased spice mo. Mi-359 imei 1-[protected], imei 2-[protected].i have some problem in my mobile so i submit my mobile in Anika Ent. Jabalpur spice mobile service centre on 24.06.2015 service request num.12100014f60432 they returned my mobile after 84 days on 18.09.2015.without extending my warranty and within 1 week today 24.09.2015 .I got again same problem in my mobile....

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Address: New Delhi, Delhi

Website: www.consumercomplaints.in

My mobile model no MI 514 given to the laxmi nagar service centre via request no 30100144f80586 dtd[protected]. I requested many times on customer care no by calls or by mails also but no result till date i m not received any response whether the mobile is repaired or not. Its my humble request kindly replace the mobile because more than one month is passed....

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Address: Faridabad, Haryana

Website: homeshop18

I have purchased a Spice 5 inch Dual Core 3G Kitkat Phone on 08.08.2015 from homeshp18 but the the quality of this product is very disappointing within a month the display is damaged without any activity. I always prefer to buy things fro homeshop18 but this time i m very disappointed from spice as well as homeshop18. i request to kindly replace this....

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Address: Bharuch, Gujarat

Dear Sir, Hi, I bought one spice mobile MI-520 from online on Feb' 15 but still not working (Touch Screen not working). On dated 13 August 2015, I have submitted my Spice mobile, Model Number Mi-520, IMEI No. [protected] (Dual sim android phone black), in your service centerAkshar Comunications in Bharuch (Gujarat) and the executive of your service center says that mobile will be repaired within 7 days otherwise maximum time 21 days (dtd.04-9-15)....

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