[Resolved]  Sride — Car pooling App

Address: SRIDE Carpooling, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122022

Website: sride.co

Company provide app to search and book co-rider from and to your location.
Car owner can get added into this app and riders can request for ride by paying nominal fees decided by the app depending on distance.

I am a car owner and using this app and around Rs 5500/- are lying in sRide wallet. I am trying to transfer the amount to my bank using the feature given in the app but since last year made many attempts but nothing happened even after raising issues to their customer complaint mail id at [protected]@sride.co.

Pasted recent mail send the the customer complaint mail id for you reference.

[protected][protected][protected][protected][protected][protected]
Initiate payment issues(5.54.4)(GOLD)

Rajesh Sharma
Mon, 26 Jul, 14:32 (21 hours ago)
to sRide

Payment initiated Date : Payment initiated type(Bank/Paytm) : Issue summary : _______________________________________ Please do not remove the following ID, we are using it to help us debug. Sincerely, Rajesh Sharma Mobile Number: [protected] W.E : [protected]@nitco.in U.T : D Time:[protected]:39 am Company Name: NITCO City: Mumbai Device Model: POCO F1

This is the third attempt to transfer the amount to the bank but nothing is happening, pls revert why such instances are happening. Pls resolve and revert urgently as no response from your end to the mails sent.

Regards

Rajesh Sharma
Mobile - [protected].

Rajesh Sharma
Attachments
Mon, 27 Jul, 10:31 (1 hour ago)
to sRide

sRide Team

Reminder 1

Is there any possibility of transferring my money lying with you to my bank account?

Pls revert as if I am trying again for transfer it is showing the message attached.

Attachments area