Stanza Living — Refund of the amount collected during Pre-Booking

Address: Bangalore

Website: www.stanzaliving.com/bengaluru

I have no idea whether placing this complaint will have any impact. However, still trying my luck.
While I was dealing with Stanza Living, one of their customer service agents Kinshuk.
He suggested pre-booking on the website by paying Rs.1000/- that is refundable.
The properties he showed were not worthy enough monetary wise, so requested him for the refund of the amount of Rs.1000/-. He told me to write to operations for the same.
It's almost a month now and there is no credit at all and now no response either over calls or the mails.

Imagine if fools like us are pre-booking by paying Rs.1000/- based on the false commitment of refundable and the refunding is not happen, the quantum of the amount they are minting by fooling people like us.

Serious integrity issue. Never trust them and never fall into the trap of their agents as all are liars and diplomats.