State Bank of India — ATM Fraud

Address: Kolkata, West Bengal, 700028

Website: www.onlinesbi.com

My self subhasish sarkar, son of ms. Jayanti sarkar. My mother is a savings bank account holder with state bank of india, madyamgram branch bearing number [protected]. Atm card allotted to him by the bank is[protected].

It is to inform that, i have tried to withdraw cash using above mentioned atm card from a state bank of india atm situated at no. 2, jessore road, kazipara more, nagerbazar, kolkata-700028 on[protected] at around 08:15pm [approx].

After entering password atm machine got hanged and was not responding. Thereafter message was displayed at the screen of the atm machine that 'transaction timed out'. Then i came out from atm premised assuming that the atm machine has problem. Thereafter 08:28 pm i have received a sms from sbi that rs. 20, 000/- [rupees twenty thousand] has been withdrawn from the above mentioned account and such amount has been debited from the account too.

I have tried to withdraw cash from that atm but during my presence no such cash was come out from that machine. Neither i have visited any other atm to withdraw cash nor i have given the said atm card to other person to darw cash thereafer on that day.

May i request you to interact and investigate into this matter so that i could receive the refund of such amount at the earliest.