State Bank of India — Atm wrong debit

Address:

S.Venkatraman, 820, 7th cross, Vasan nagar, Trichy 620102

I have accessed SBI ATM on 15.02.2021 at ATM ID no. S1NW[protected] for withdrawal of Rs.20000/- from my a/c [protected]. The amount was not dispensed. Instead my account was debited with Rs.20000/- and re-credited the same. Again, the amount of Rs. 20000/- was debited as "CSH WDL" without any Transaction id and ATM details. The amount was not dispensed to me. I request the same may be verified and amount recredited.
The case was taken up with customer care helpline and case id is
43585594.
.