State Bank of India — Bank unable to provide saral

Address: East Singhbhum, Jharkhand, 831001

Sir/Madam.
We have an account with state bank of india s 4 branches of jamshedpur.We are satisfied with all branch services but sakchi branch is pathetic.
Its been 2 months we are chasing them to activate saral for our account but they are unable to.While have ant account with main branch bistupur got it very same day for other account.They are not trained & have very casual attitude.Branch manager says its ok if you want to close account this is her statement.They are unable to activate saral so i complained after 2 months of waiting because we complained they are more rude & want us to close account.Heights o[censored]nprofessional behaviour from a bank like state bank of india.
Kindly look into this matter we really need to activate saral for our corporate account.