State Bank Of India [SBI] — About the problem arised during the cancellation of demand draft

Address: Nellore, Andhra Pradesh

Today[protected] we went to sbi nellore branch near railway station. we completed all the formalities for the cancellation and counter 4 employee did cancellation process and sent to another counter for cash return. but he did not gave us money and he gave much of trouble to us and the employee of counter 4 that he will not return money but transfer that money to our account. my husband waited for a long time and he went to both of these employees many times. but no use so my husband got angry and left that dd with these employees and returned home. now how can we get that money.