State Bank Of India [SBI] — account [protected]

Address: Patna, Bihar

Dear sir,
I am nearly 70 years old. I have great difficulty in dealing with your bank 01513. The bank has not been able to send my cheque book because they are too busy to do such small things. Rs 6 lakhs has been debited from my account for some life insurance which i never approved. I have been told that it cannot be refunded. Is this money sunk? Please see if it can be refunded. I am ready to pay a suitable bribe for this to shri bankatesh kumar, manager of branch 01513, patliputra colony, patna.
My wife died nearly 5 years ago, i have submitted her death certificate more that 5 times but the banks are too busy to delete her name from my account. Also, i requested a change in my primary telephone number of my account from [protected] to [protected]. It has been partially done as the bank officers are too busy to attend to such small things. I cannot use bhim.
Kindly help before i die.
Yours sincerely,
Ram mohan