State Bank Of India [SBI] — Account closed permanently without any notice or any acknowledge.

Address: Ahmedabad, Gujarat, 380001

Website: www.consumercomplaints.in

Hello,
To whom so ever it may concern.

This mail is intended for the authoritative person who is able to take
An action against this scenario made.

I am a usual customer of your bank (All details mentioned below in the
End). On the date of 06/05/2017 i was at the bank branch regarding to
The multiple calls i've received regarding to the kyc update of my
Account. My account is already updated with all of my kyc documents. But
Till i was receiving calls regarding the kyc and got a form (New account
Opening form) to fill up and submit mentioning to submit as soon as
Possible without informing me about the inconvenience. I arrived at the
Back branch given the documents toward the kyc update and the person in
Front of me said that my account is not active any more its been closed.
This is were i thought there should be a mistake in the system hence i
Tried to verify this and asked about the concerned person. I went on his
Table asking for the same account closure the confirmed that it was
Closed and when i asked for the reason and the reply was "its
Permanently closed because you haven't submitted your kyc documents.".
First thing first no bank has the authority to close anyone's savings
Account without any notice or information or acknowledgement. Then i went
To the managers cabin asking about the same reason i thought as he is
The manager he might be knowing something but he ignored me by saying he
Has got a meeting to attend at 4:30 on saturday which i think is a
Bank's closing time - there you got a lie - because if he is so
Workaholic person he should have attended the question of the most
Prominent person to him which is customer. The third phase comes here
Where i was about to laugh after so much misery when an office staff guy
Told me that they don't close accounts for not submitting their
Documents towards kyc update.

Please take a look into this and i hope a proper action will be taken
For this scenario.

Below are the mentioned details.

Name : aamir usmanbhai kudawala

A/c number : [protected]

Branch code : 1698

Ifsc code : sbin0001698