State Bank Of India [SBI] — Account Closure Charges and Cheque Destruction Charges

Address: 560076

Sir,
On 21st June 2017, I have closed my State Bank of Mysore (Now SBI after merger) Savings Bank Account # [protected] held @ B. T. M Layout, Ring Road, Bengaluru for the last 7 years. To my surprise the bank has deducted Rs.575 towards account closure charges and Rs.75 towards Cheque destruction charges @Rs3 for each cheque totaling 25 cheques which I have surrendered during my account closing.

When I enquired with the branch manager of the bank Ms.N.Ramya, she told me that it was as per the circular she has and that it was final. She was merely acting on the ill- informed circular which she had from the bank, she didn't even have common sense to enquire into the matter as the charges are clearly seen as a blatant error because the account was closed nearly after 7 years. In reality the charges are applicable for those accounts which are closed after 14 days and within one year of opening the savings bank account which does not apply in my case.

In regards to the above complaint, I would request you to perceive this matter and do the complete justice to me ASAP and also save other gullible customers from being cheated by the banks.

Thanking You,
ShravanKumar