State Bank Of India [SBI] — AEPS aadhaar linked fraud/ illegal Transaction

Address: Bhanashankari 3rd stage bengaluru

I am writing to file a complaint about an AEPS fraud that occurred on my account, account number
[protected]. The unauthorized transactions took place on[protected] at 15:49 and[protected] at
21:18. I was not aware of this AEPS transaction and had never asked the bank to enable this option. I
first received a message about a balance inquiry and then a message stating that Rs. 10, 000Rs had been
withdrawn from my account on[protected]. However, I did not receive any message about the other Rs.
10, 000Rs transaction that took place on[protected]. A total of Rs. 20, 000Rs was withdrawn from my
account using the AEPS option.
Upon checking, I confirmed that the money had been withdrawn from my account as per my bank
statement.
I believe that I am a victim of an AEPS fraud. I request you to investigate this matter and take
appropriate action against the culprits. I also request you to refund this amount as soon as possible.