State Bank Of India [SBI] — aeps transaction fall

Address: Jalpaiguri, West Bengal, 736202

Dear sir i am anjila narjinari i did an aeps withdrawl transaction at novopay solution pvtcustomer service point joy guru bhandar[protected] my transaction status is failed but my account got debited of sum 4500 rs. Sir please look into my problem and solve it immediately.
A/c - [protected]
Uid[protected]
Rrn no[protected]
Date - 20 july 2018
Time - 05:51:58 pm
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State Bank of India [SBI] customer support has been notified about the posted complaint.
 
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Sir,
My a/c has been debited RS.206.50 yesterday by SBI on AMC but I have not used my debit card this year once also that is clear from my transaction details.please solve my problem as soon as possible.
A/c holder name- Mayank Jain
Branch- Bangomunda
IFSC code-13623

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