State Bank Of India [SBI] — Amazon India refund initiated but still not received

I had placed a refund of my amazon order on[protected]. The item was picked up by amazon on[protected]. My order number was[protected] of Rs.1099.00. The Refund Reference Number for the transaction is[protected]. I spoke to the customer care of Amazon India, they told to contact the bank . I went to my bank State Bank of India, they asked me to file a complaint. I filed a complaint on[protected], but I still didn't receive any refund amount.
I quote again, this is my reference number[protected].