State Bank Of India [SBI] — Amount credit

Address: Guntur, Andhra Pradesh, 522201

I return a product to amazon on[protected], they refund money my card on the same day with transaction reference number 454429,
Till today i didn't received the amount.
I enquired about my money with amazon they said to me we send refund amount to your card no xxxx. Please contact your bank.
I contact branch by phone and e-mail, also they said there is no problem from our side.
So i requested to you please take necessory action and solve my problem as early as possible.
Details date[protected], transaction reference id 454429.
From amazon to my card xxxx.

The e - mail i received from bank manager
Bi.[protected]@sbi.co.in

10:43 am (1 hour ago)

To me
Dear sir,

Good morning. With reference to your mail, we have to advise that :
A. You have placed an order with amazon and paid the amount to them.
B. You have returned the goods delivered to you.
C. Now, since, the amount is lying with amazon (They received your money), they have to refund it to you.
D. If they make refund of the amount, it will be directly credited to your account, without any manual intervention.

Thanking you, very much.

Good day.

Branch manager, sbi, itanagar - 6558

— pabbaraju venkata ugandhar wrote: —
To: sbi.[protected]@sbi.co.in
From: pabbaraju venkata ugandhar
Date: 03/18/2017 09:42am
Subject: transaction id 454429

Dear
Sir / madam
My name is pabbaraju venkata yugandhar
My account number is [protected]
In online i buy a product, by atm card, but unfortunately i returned the item to amazon
They send money back to my card on[protected], with reference number 454429.
But till today i didn't received my money
I enquired about my money by contacting amazon they said to me
You please contact your branch, so today i will call to you.
They said to me you please come to branch tomorrow.

I requested to you i didn't come to the branch tomorrow.
You please check the above details and solve my problem as early as possible.
I

—
With regards
Pv. Yugandhar
[protected]

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