State Bank Of India [SBI] — amount debited, but funds not received by recipient or recharge failed

Karthik Ravada

from Hyderabad, Telangana

Sep 4, 2017

Address: Hyderabad, Andhra Pradesh, 500007

Hello sbi,

I have made payment of rs 735/- towards tatasky dth on 01-sep-2017 at 5:05 pm through sbi anywhere personal mobile app using bharat qr option. Amount has been debited from my account but dth recharge was not done & failed. Tatasky has confirmed to check from bank end as there is no issue from their end.
Please check below payment details & credit amount 735/- back to my account asap.

Payment details
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Qr payment ref. No: 724417a00009
Amount paid/debited : rs 735/-

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State Bank of India [SBI] customer support has been notified about the posted complaint.