State Bank Of India [SBI] — amount debited from account but not credited to beneficiary

Address: Pondicherry, Puducherry

Website: www.consumerscomplaint.in

On 25.09.17 I tried to pay online as usual using Debit card the BSNL landline bill. An amount of rs.305 has been deducted from my SB account no[protected] but the status showed payment not sent. The transaction ID is JU[protected]. I confirmed with BSNL and the payment not received by them. Please do the needful and the amount may be refunded to my above said account at the earliest. Great Digital India.