State Bank Of India [SBI] — amount not received

Address: Jharsuguda, Odisha, 74558888

On 5th of july (Payment day) i rakesh tiwary having account in sbi (Telco, jamshedpur, a/c no.-[protected]) was using atm of canara bank (Atm id 0184w001) which is in kharangajhar, telco, jamshedpur, opposite of hanuman mandir. While transaction period power was cut off and no money was received but it was debited from my account. My amount was 2500/- i complain to the toll free number written in atm which was [protected] they said it will come in 24 hours but it has not come. After that i have complain to the sbi they have given complain ticket number [protected]and told they will take 7 days to resolve this problem.

I have registered a complain on 6th of july my complain id is at[protected] i was told that within 7 days problem will be resolved but today is 23rd of july and till now i have not got my money. Whenever i call customer care they tell it is under process how many days should i wait. I am attaching every mail that i have sent till now

Please tell to resolve urgently because i need the money urgent for this i will be gratefull to you sir/madam [protected]