State Bank Of India [SBI] — amount was debited and no proper information on debited amount.

The amount of Rs11.80/- was deducted from my account.
In my account statement "00021232 DOM surcharge/tips dt[protected]" displaying.
On the account of visiting bank no proper information was availed and as a customer, citizen, duty to know, and I want
What is this mean?
Why should I be the victim of this charge?
The guidelines or rules framed by company to deduct amount in this way one copy to my registered mail address with my account.
Account no:[protected].