State Bank Of India [SBI] — Atm card related

Address: Varanasi, Uttar Pradesh
Website: [email protected]

Dear sir,

I have an account in your bank from past eight months and the account number is [protected]. I had applied for the debit card at the time of opening the account but till now i have not received the debit card nor the pin number. It’s very difficult for me to come to bank every now and then to withdraw money. I have to take care of all the office work and household responsibilities.
I was informed by the staff that i will be getting the debit card kit within 15 days but i didn’t receive any thing. Finally i gave a call to your customer care department and there again i faced problems giving all the details and finally the person informed me that it will take another twenty five days. So i waited again but i didn’t receive anything. I finally decided to meet the supervisor and he told me to fill in a fresh form as there had been a confusion.

I had been a customer of same bank from past 10 years in another city and i opened an new account here as the transfer procedure were very long, but now i feel i should have done the same. It is really disappointing that the banks take so long to give a debit card. I request you to look into the matter and have debit card issued soon
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State Bank of India [SBI] customer support has been notified about the posted complaint.
 
2 Comments

Comments

Sir I am a account holder of SBI branch ODISHa Bhubaneswar, but when I deposit money amount 2000rs in my home branch 57.50 rupees was deducted from my account please enquiry my problem as soon as possible.my address is at bianla po- biswalapada DIST-CUTt pin-752115.
Receiving Fake Calls from Various numbers, asking credit card detail.
Also cant get thru any Customer care no. i.e. [protected]/ [protected]/ 39020202
How to file complaint in case of emergency.

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